Free US shipping on orders over $49|15% off any 3 jars|Questions? Call (781) 226-8208
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Frequently asked questions

Everything people usually ask us about our products, orders and shipping. Can't find your answer? Just call or email.

Products & ingredients

What are functional mushrooms?

They're edible, non-psychoactive mushrooms — like reishi, turkey tail and lion's mane — valued for more than flavor. They're naturally rich in compounds such as beta-glucans that are studied for their role in supporting normal body functions.

Do you use fruiting bodies or mycelium?

Fruiting bodies only. We never use mycelium grown on grain, which can be mostly starch.

Are your products made in the USA?

Yes. Our formulas are blended in the USA in small batches and packed by hand in Alliance, Ohio. Some ingredients, such as certain mushrooms and green-lipped mussel, are sourced internationally from trusted growers.

Do the products contain common allergens?

Our powders contain no grain, soy, dairy or chicken. Our soft chews contain oats, chickpea and chicken liver, and Hip & Joint also contains shellfish. Full ingredient lists are on every product page.

Are your products tested?

Yes. Every batch is tested by an independent lab for heavy metals and microbial contaminants. Email us your lot number for the certificate.

Using FurHealth

Can I give more than one formula at a time?

Yes, many customers combine two or three. If you do, introduce them one at a time, a week apart, so you can tell how your pet responds.

Which products are safe for cats?

Our powders — Immunity, Digestion and Skin & Coat — are for dogs and cats. Calm and Hip & Joint soft chews are for dogs only.

How long before I notice anything?

Digestion can show changes within a couple of weeks. Coat and joint support usually take six to eight weeks. Consistency matters more than amount.

Can puppies and kittens take FurHealth?

We recommend waiting until 12 weeks of age and asking your veterinarian first.

My pet takes medication. Is FurHealth OK?

Please talk with your veterinarian before starting any supplement if your pet takes medication, is pregnant or nursing, or has a health condition.

Orders, payment & shipping

How does checkout work?

Add products to your cart, fill in your shipping details and submit your order. We email you a secure payment link (card or PayPal) within one business day. Your order ships within 1–2 business days of payment.

Can I order by phone?

Absolutely. Call (781) 226-8208 during business hours and we'll take your order.

How much is shipping?

Standard shipping is free on orders of $49 or more after discounts, and $5.95 below that. Express shipping is $12.95. See our Shipping Policy.

Do you ship outside the US?

Not yet. We currently ship to all 50 states, D.C., U.S. territories and APO/FPO addresses.

Do you offer discounts?

Any three or more jars save 15% automatically. New customers can use code FIRSTPAW10 for 10% off. Discounts can't be combined; the larger one applies.

Returns & guarantee

What is the 60-day happiness guarantee?

If you're not happy with your first jar of any formula, contact us within 60 days of delivery for a refund — even if it's opened. Details are in our Returns & Refund Policy.

My order arrived damaged. What now?

Email a photo to admin@furhealth.global within 7 days and we'll send a replacement right away.

Still have a question?

Call (781) 226-8208 or email admin@furhealth.global. We reply within one business day.

Contact us